I liked the staffs except the breakfast receptionist Mr. Suzuki, room size, clean, breakfasts, and the hot spring on site.
Richard
أغسطس 2024
Old hotel with renovated common parts. Enormous size rooms for Japan! Nice and clean Onsen with a peaceful outdoor area. Walking distance to a few local restaurants.
Milen
يونيو 2024
Staff was super helpful and spoke some English so it was easy to bridge the gap, the breakfast was fantastic and the dinner was pretty good although there are some great dinner places surrounding the hotel if you look for them. My partner says the spa was excellent and was very relaxing.
William
أبريل 2025
Excellent hotel, stayed in the family room - lobby was absolutely amazing and the staff were so friendly. Onsen was beautiful, well kept and maintained. Really enjoyed my stay here. It's a shame we didn't get to stay long enough to enjoy the onsen more. There's a family mart literally outside the hotel so you can always grab supplies there and get it to your room. Roomy was excellent (family room) can't speak about the other rooms. I loved it so much I wish i could have stayed longer with a lot more of family. There was a lot of guests who kept the environment very enjoyable. Very children friendly !!
Mathew
أبريل 2024
We enjoyed the big, onsen baths. staff are friendly and take time to explain our questions. Breakfast is amazing. I never had a Japanese buffet breakfast this great. we stayed only 1 night and expected Onsen and breakfast, so we are satisfied guests!
Miho
أبريل 2024
Room was clean, tatami room spacious enough for 5 people. Felt safe - also had a safe in room for valuables Bath house - very clean, good facilities Breakfast was great value - 1000 yen for high quality buffet with an omelette and sushi chef. Exceptional service from staff - I was impressed by how good their English was - made communicating so much easier than other Japanese hotels! No complaints regarding staff, room or facilities - all perfect. Would definitely stay here again, it’s a shame I was only there for one night.
Bradley
يوليو 2024
The food was amazing, both breakfast and dinner. The lobby and restaurant has been renovated, so it’s nice and new. The bus stop was close to the hotel too, so it was pretty easy to find. It snowed the two days I stayed at the hotel, and the nearby cable cars and lake ferry were all suspended, so it got a little boring after a while, since there was little to do near or in the hotel.
Shelly
مارس 2025
The hotel was full of nice services including games like ping pong and other useful services like a souvenir shop or the bar where you could enjoy a nice sweet and beverage. The hotel is most reccomended for families and short stays. The breakfast was really nice including a very nice variety of both salty and sweet products
Maria
مايو 2025
The property was clean and the room was spacious.
Darcie
ديسمبر 2023
The breakfast buffet was delicious and we liked how many different food options was provided. We feel the wide variety of food that was prepared provided an opportunity to satisfy all patrons who attended the breakfast buffet. We felt the water used for the hot springs was hot and relaxing and it was nice to also have the opportunity to use a sauna at the hotel as well. From the amenities provide on site, we feel this hotel provided a wide range of things for people to do to enhance their stay, like the arcade available and the access to massage service.
Joey
يناير 2024
الحجوزات:
+1 (888) 385-8465